Your Plumbing & Heating
Business in a Box.
The complete local operations system. Schedule work, generate sequential invoices, run geofenced photos for Building Control, issue Gas Safe certs, and get paid every way your customers want to pay.
The Engineering Toolkit
The calculations you actually do on site — built in, checked against the standards, and saved to the job. No scribbled notes, no separate apps.
Gas rate & heat input
Burner heat input from a timed meter reading — metric or imperial, gross or net.
BS 6891 pipe sizing
Size gas runs with pressure-drop limits so the appliance gets its working pressure.
Combustion air ventilation
Free-air vent sizing for the appliance and the room it sits in.
Expansion vessel & DHW cylinder
Right-size the vessel for the system volume and the cylinder for the household.
Chemical dosing & IGEM purge
Inhibitor dose by system volume, plus IGEM/UP/1 purge volume and times.
Room-by-room heat-loss surveyor
Walk the property, capture each room, and build a heat-loss survey for sizing and quotes.
Get Paid Every Way
Take the deposit the moment a quote is accepted, tap a card on the doorstep, or let the customer pay straight from their bank. Refunds when you need them.
Cards via Stripe Connect
Your own payout account — money lands in your bank, not ours.
Tap to pay on the doorstep
Card-present payments through Stripe Terminal — take the card before you leave.
Pay by bank (Open Banking)Coming soon
Open Banking pay-by-bank for big-ticket installs is in development — not yet available.
Deposits on quote acceptance
A fixed amount or a percentage taken automatically when the customer accepts.
Refunds, properly tracked
Issue full or part refunds against a payment, capped so you can never over-refund.
Compliance in a Few Taps
The certificates and audit trails that protect you — filled in on your phone, signed on site, and sealed so nobody can quietly change them later.
Gas Safe CP12, CP14 & CP17
The core gas safety records, created and digitally signed on the job.
Benchmark & FGA import
Digital Benchmark commissioning logs, with flue gas analyser readings imported in.
Legionella (ACOP L8)
Risk-assessment records that follow the Approved Code of Practice.
Part L sealed dossiers
Geotagged photo evidence, GDPR-scrubbed and sealed with a tamper-proof hash.
Handover packs
Bundle the certs, photos and logs into one pack for the customer.
Warranty registration
Capture the details needed to register the appliance warranty.
AI That Actually Works
The clever bits that save real time — and every call runs through an EU-resident, GDPR-governed AI gateway, so your customers’ personal data never leaves the EU.
- Snap-and-fill OCR. Photograph a business card, a van graphic, or a page from your handwritten diary, and we read it into customer cards and appointments.
- Review-first social drafts. Finish a job and we draft a tidy before/after post for you to check and approve — never auto-posted without you.
- EU data residency. Inference runs on EU-resident models with a data-class guardrail, and every request is logged for cost and governance.
MTD & Accounting
Invoicing built for UK tax, and a one-tap link to the accounting software you already use.
Sequential VAT invoicing
Locked, gap-free invoice numbering compliant with UK VAT Notice 700/22.
VAT return summary
A clear summary of the figures behind your VAT return.
Xero, QuickBooks & FreeAgent
One-tap sync to the books, so you’re not typing everything twice.
Win & Keep Customers
Turn a quote into a booking, a job into a review, and a one-off into an annual service — automatically.
Online quote acceptance
Customers accept and pay a deposit from a link — no phone tag.
Reviews & growth engine
Gather reviews and show them off on your storefront.
Annual-service reminders
Automatic reminders bring boiler services back round every year — recurring revenue.
CRM with service history
Every customer, appliance and visit in one place — know the boiler before you arrive.
Branded storefront
Your own customer-facing site with local service-area pages, on your own domain.
Geofenced Part L Audits & Sealed Files
UK Building Regulations require photographic evidence of heat upgrades. Pipework HQ automates this directly from your phone in the field:
- GPS Location Verification: Checks that photos are taken within 200m of the property boundaries to pass auditing.
- Device Metadata Stripping: Scrubs camera model numbers and phone identification variables to support GDPR data compliance.
- Tamper-Proof Seal: Automatically seals the finished photo collection with a cryptographic hash (SHA-256 seal) preventing revisions.
Why AISO Beats Standard SEO
Homeowners no longer just scan long list directories on Google. They ask AI engines directly: “Find me a reliable Gas Safe boiler installer in my neighbourhood who has high-star ratings and fits Vaillant heat pumps.”
The Shift to Voice & AI Search
Generative models (Gemini, ChatGPT, Apple Intelligence) bypass search links. They extract details from verified digital storefront metadata.
Continuous AI Feed Optimization
We auto-format your custom storefront with structured metadata (search engine decoders). Your jobs and reviews feed directly into AI search results.
Run the Day-to-Day
Everything you need to schedule work, manage customers, and keep the business moving.
Diary OCR Sync Scanner
Snap a photo of your paper planner or wall calendar. Our scanner reads your handwritten diary and populates customer cards and time slots in seconds.
Sequential Invoicing
Create sequential HMRC-compliant invoices. Locks invoice IDs to ensure no missing gaps or deletions—making UK VAT Notice 700/22 tax audits stress-free.
Gas Safe & MCS Bridge
Generate professional CP12s, digital Benchmark logs, and safety certs, and capture the details to register manufacturer warranties.
Fault-code helper
Look up a boiler fault code and get a starting diagnostic checklist. Early preview—coverage is limited while we expand the manual library.
AI-Drafted Social Posts
Finish a job and we draft a review-first post from your before/after photos. One-tap publishing to your storefront today—more channels coming.
WhatsApp Lead Triage
Triage incoming customer messages and book jobs straight into the calendar. In development—not yet available for live numbers.
Offline Background Sync
Work in concrete cellars, basements, or remote cottages. We’re building offline drafting so certificates and invoices sync automatically when you get signal back. In development — not yet available.
Stripe Connect Payments
Take card payments and deposits straight into your own payout account, with engineer labour and material costs kept clearly apart.
Solo Operator UI Toggle
Working alone? Toggle Solo Operator Mode to clean up your dashboard screen, completely hiding multi-user rotas, dispatcher screens, and fleet metrics.
But that’s not all…
- Legionella ACOP L8 logs
- IGEM/UP/1 gas purging
- BS 6891 pipe sizing
- Open Banking pay-by-bank (coming soon)
- Xero, QuickBooks & FreeAgent sync
- AES-256 credentials vault
- GDPR right-to-erasure SARs
- Tap-to-pay card terminal
Simple, Transparent Pricing
One flat price for your whole team on Professional — every engineer included. All prices exclude VAT.
Free
1 user
forever
Try it out, or for a very small workload.
- Job diary & calendar
- Basic CRM — up to 15 customers
- Create quotes
- 10 invoices per month
Solo Trader
1 user
per month (+VAT)
One-person gas or heating business, paperless from day one.
- Everything in Free
- Up to 150 customers · 100 invoices per month
- Customer-facing quote portal (online acceptance + Stripe checkout)
- The 6 trade calculators (gas rate, BS 6891 pipe sizing, ventilation, vessel & cylinder, chemical dosing, heat-loss survey)
- Growth engine (service reminders & review requests)
- OCR scan-and-fill (diary & business card)
- AI social post drafting (review-first)
Standard + Gas Safe
1 user
per month (+VAT)
Solo plus the full UK compliance suite and your own domain.
- Everything in Solo
- Unlimited customers, jobs & invoices
- Full gas compliance certificates: CP12, CP14, CP17, Benchmark, Legionella (ACOP L8), Part L dossiers
- Extra certificate types: EICR, G3 unvented, Landlord Gas Safety, OFTEC oil, Service Record
- Custom domain for your storefront
- Accounting sync (Xero, QuickBooks, FreeAgent)
- MTD VAT return summary
- Flue gas analyser (FGA) import
- Appliance logbook
- Secure AES-256 credentials vault
Coming soon
- Customer login portal (coming soon)
- Online booking (off by default) (coming soon)
Professional
Unlimited engineers
per month (+VAT)
Teams, heat-pump design and recurring contracts — one flat price.
- Everything in Standard
- Unlimited engineers (flat price — every seat included)
- Heat-pump design & sizing tooling (BS EN 12831 heat loss, radiator & buffer sizing, system-design output)
- Recurring service contracts
- All modules included
Coming soon
- More AI social channels (coming soon)
How We Compare
We’re not the cheapest at every size — at one or two engineers, per-seat tools can undercut us. Where we win decisively: a flat price as your team grows, and heat-pump design built in.
| Team size | PipeworkHQ | Tradify | Powered Now | Commusoft | Joblogic | Payaca |
|---|---|---|---|---|---|---|
| 1 engineer | £29–49 | ~£34 | ~£28–40 | ~£55 (4-seat min) | £45 | Not offered |
| 3 engineers | £129 flat | ~£84 | ~£96 | £165+ | £135 | Not offered |
| 6 engineers | £129 flat | ~£168 | ~£192 | £330 | £270 | Not offered |
| Heat-pump installer | £129 (design included) | Not offered | Not offered | Not offered | Not offered | £999/mo + £1,500 setup |
Indicative competitor prices per month, excluding VAT, from publicly listed plans at the time of writing; check each provider for current pricing. “Not offered” means the product does not offer that scenario. PipeworkHQ prices exclude VAT.
Flat price, every engineer included
Per-seat rivals get more expensive with every hire. We win decisively from about four engineers up — at six it’s £129 versus £168–£330. Hire your tenth engineer; your software bill doesn’t move.
Heat-pump design included
Heat-loss and system design is built into Professional at £129. The nearest heat-pump rival, Payaca, is £999 a month plus £1,500 setup.
Compliance breadth + EU-resident AI
The full UK certificate suite plus OCR and AI drafting on an EU-resident, GDPR-governed gateway — bundled at every paid tier. That’s how Solo and Standard win on value, not lowest price.